REDMAGIC 5S

Trinity Cooling | 144Hz Refresh Rate | UFS 3.1 + LPDDR5 | Qualcomm® Snapdragon™ 865 5G | Shoulder Triggers | Game Space

$539.00 $579.00

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Note- Taxes are not included for purchases shipped to Canada

*Note*-Due to local holidays, shipping will be paused 4.1-4.8, we apologize for any inconvenience this may cause.

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Reliable warranty and 15-day returns

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Customer Reviews

Based on 54 reviews
80%
(43)
15%
(8)
4%
(2)
0%
(0)
2%
(1)
S
Samuel Kelly
Excellent Phone

It's the best phone I've ever had! Would buy again.

K
Kevin Le
Comforting and easy

The phone so far is comfortable and easy to use, although I was given a random message that I could not understand, I am enjoying the phone. The delivery was a bit delayed but the package came in perfect.

J
Johnnie
Amazing

This phone is the same price as my iPhone SE 2 and it beats it in every way. Beautiful screen and comes with a screen protector on it and a case in the box! No complaints can be seen so far.

G
Gene-X-
A Beast

This is a Beast of a phone for gaming, but I do have complaints when it comes down to standard operations of a phone. 1st thing is I use TMobile and the 5g isn't working verified my apn and sure enough it still don't work looked up forums and it seems everyone is having this problem. 2nd is when I make a call no one can hear me seems slot people are having this problem as well. The good thing is I didn't buy this for it's phone capabilities I bought it for gaming and at this price with the $40 off promo code I couldn't be anymore happy with what I got. That being said I would still like them to fix the 2 main problems with this I've done all the updates and nothing has helped so far.

Hello, thank you for your review, we’re glad to hear you’re loving our products. We’ll look into the issues you brought up and work on solutions for them that can be brought out in an update to improve their performance.

R
Ricky A.
Everything I hoped for and more

The Red Magic 5S is the high quality gaming phone I was looking for.
- Works with Verizon carrier (US). Some old, slower network bands may not be supported but that's a minor problem that will be irrelevant as more locations are upgraded to 4G/5G.
- Games run flawlessly. Granted I haven't played any highly intensive mobile games yet, but here's an example. On my previous Samsung Galaxy S8, Pokemon Go would lag horrendously during menu animations and battles. On the Red Magic 5S, I haven't even seen a single moment of frame drops. This is coming from a person who is used to gaming at 144 FPS.
- The Competitive mode is an amazing stock feature: It's very easy to active, maximizes the screen, and provides an easy access menu for a number of gaming features. These include performance numbers, screenshot, recording, fan control, refresh rate control, the ability to mute messages/calls, and more!
- The touch screen is flawless. I have not noticed any inaccuracies.
- Load times to start up the phone or an app are incredibly quick. For reference, the Samsung Galaxy S8 took 30-45 seconds to start up Pokemon Go. The Red Magic 5S takes 4-8 seconds.
- The speakers are high quality and can get surprisingly loud.
- The screen quality is high as well, colors look vibrant.
- Battery life is very long. I can be gaming on and off all day and by the time I go to sleep, the Red Magic 5S is still at around 40% battery.
- There are several other things I could say but I think this covers enough: This phone is absolutely worth the $.

Description

Product Information

Trinity Cooling: ICE 4.0 Active Liquid-Cooling with Turbo Fan + Ice Dock

Qualcomm® Snapdragon™ 865: Dual Mode 5G Processor

UFS 3.1 + LPDDR5: 12GB + 256GB

144Hz: 6.65″ Esport AMOLED Display

320Hz Shoulder Triggers: Enhance Your Gameplay

Improved Game Space: Home for Your Exclusive Gaming Features

4,500mAh Battery: Up to 55W Quick Charge

In the Box

RedMagic 5S phone x 1

Power adapter x 1

Type-C data cable x 1

Protective Case for RedMagic 5S (Transparent) x 1

SIM tray ejector x 1

Documentation

Package size:196*196*41mm

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FAQs

  • Where does the REDMAGIC ship to?

    The REDMAGIC devices can be delivered to the following countries/regions:

    Europe: Austria, Belgium, Bulgaria, Lithuania, Croatia, Luxembourg, the Republic of Cyprus, Czech Republic, Netherlands, Denmark, Poland, Estonia, Portugal, Finland, Romania, France, Slovakia, Germany, Slovenia, Greece, Spain, Sweden, Ireland, Hungary, Italy, Latvia, Malta, and the UK.

    North America: Canada and the United States

    Asia Pacific: Australia(REDMAGIC 5 Series only), Hong Kong(China SAR), Indonesia, Japan, Macao(China SAR) , Singapore and Taiwan(China SAR).

    Middle East: Israel, Kuwait, Saudi Arabia, United Arab Emirates.

    REDMAGIC accessories can be delivered to the following countries/regions:

    Europe: Austria, Belgium, Bulgaria, Lithuania, Croatia, Luxembourg, The Republic of Cyprus, Czech Republic, Netherlands, Denmark, Poland, Estonia, Portugal, Finland, Romania, France, Slovakia, Germany, Slovenia, Greece, Spain, Sweden, Ireland, Hungary, Italy, Latvia, Malta, UK.

    North America: Canada and the United States

    Asia Pacific: Australia(REDMAGIC 5 Series only), Hong Kong(China SAR), Indonesia, Japan, Macao, Singapore and Taiwan(China SAR).

    Middle East: Israel, Kuwait, Saudi Arabia, United Arab Emirates.

  • What payment methods do you accept?

    Currently, the available payment methods for purchasing from our website are PayPal and credit card. For PayPal inquires, please contact PayPal directly at 1-402-935-2050 (calling from outside the U.S.) For credit card inquires, please contact your issuing bank for more information.

  • When will I receive my order?

    Shipping and processing times depend on the shipping method available in your region:

     

     

    European Union & United Kingdom:

     

    Standard Shipping (2–3 business days processing time + 2-15 business days delivery)

     

    Priority Shipping (1–2 business day processing time + 2–4 business days delivery)

     

    United States:

     

    Standard Shipping (2–3 business days processing time + 10-25 business days delivery)

     

    Priority Shipping (1–2 business days processing time + 2–5 business days delivery)

     

    Canada:

     

    Priority Shipping (1–2 business days processing time + 2–5 business days delivery)

     

    Asia Pacific & Middle East:

     

    Standard Shipping (2–3 business days processing time + 5-25 business days delivery)

     

    Priority Shipping (1–2 business day processing time + 2–5 business days delivery)

     

     

    Note: These shipping times are merely estimates. The real delivery time will depend on your destination. While we will try to deliver your order as quickly as possible, please note that orders placed during promotional periods and special events may require longer shipping times.

  • How do I repair or return my device?

    If you are not satisfied with your REDMAGIC product(s) for any reason, you may request a return within 15 calendar days of delivery.  

    To do so, please submit a support ticket requesting the return or replacement.

    Or you can contact support@redmagic.gg for help directly.  

    Please note: the return or replacement is only applicable to devices purchased on redmagic.gg.

    Click here for more information. 

  • What is the warranty policy for REDMAGIC products?

    The official warranty policy is for the REDMAGIC phones bought from our official website (redmagic.gg) is as follows:

     

    EU & UK store:

    Category   Warranty period    

    Phone        24 months           

    Accessory  12 months

     

    US & Canada store:

    Category    Warranty period    

    Phone         12 months           

    Accessory    6 months

        

    Global store:

    Category    Warranty period    

    Phone          12 months           
    Accessory     6 months

  • Is tax included in the total price?

    For customers in the United States of America ,tax is included in the price if one of the items in the order is a phone. 


    If there is no phone included in the order then shipping and tax is not included in the price. The products will be shipped under DAP terms. This means we can arrange the delivery to your address but will be unable to clear it for import. You may need to cooperate with the courier for local import declaration and make a payment of duty/tax if necessary. As a result, extra costs beyond port-of-entry may be incurred upon receipt of your REDMAGIC smartphone.

    Important note: If the buyer does not cooperate with customs clearance or refuses to accept the package and the package is returned, the additional costs incurred, including the taxes and fees that have been incurred, and the return flow fee, will be borne by the buyer.