Shipping Policy

No matter where you live, REDMAGIC promises to offer you the best shipping options for your location. With our experience of handling deliveries across the world every day, you can rest assured in knowing that your package is in safe hands.

REDMAGIC smartphones and accessories can be shipped to the following locations:  

North America: http://na.redmagic.gg/

US and Canada

 

Europe: https://eu.redmagic.gg/  https://uk.redmagic.gg/

Austria, Italy, Belgium, Latvia, Bulgaria, Lithuania, Croatia, Luxembourg, Cyprus, Malta, Czech Republic, Netherlands, Denmark, Poland, Estonia, Portugal, Finland, Romania, France, Slovakia, Germany, Slovenia, Greece, Spain, Hungary, Sweden, Ireland, and UK

 

Asia Pacific: http://global.redmagic.gg/

Hong Kong ( China SAR), Indonesia,  Macau ( China SAR), and Singapore

 

Middle East: http://global.redmagic.gg/

Israel, Kuwait, Saudi Arabia, United Arab Emirates

 

Latin America: http://global.redmagic.gg/

Mexico, Chile

 

 About Customs For Us and Canada Store Purchases

For customers in Canada, tax is not included in the price.The products will be shipped under DAP terms. This means we can arrange the delivery to your address but will be unable to clear it for import. You may need to cooperate with the courier for local import declaration and make a payment of duty/tax if necessary. As a result, extra costs beyond port-of-entry may be incurred upon receipt of your REDMAGIC smartphone.

For customers in the United States of America ,tax is included in the price if one of the items in the order is a phone. 


If there is no phone included in the order then shipping and tax is not included in the price. The products will be shipped under DAP terms. This means we can arrange the delivery to your address but will be unable to clear it for import. You may need to cooperate with the courier for local import declaration and make a payment of duty/tax if necessary. As a result, extra costs beyond port-of-entry may be incurred upon receipt of your REDMAGIC smartphone.

Important note: If the buyer does not cooperate with customs clearance or refuses to accept the package and the package is returned, the additional costs incurred, including the taxes and fees that have been incurred, and the return flow fee, will be borne by the buyer.

 

COVID-19’s Impact on Shipping

Due to the ongoing COVID-19 pandemic, shipping times may be delayed due to changes in shipping regulations. Rest assured, your package will be shipped and REDMAGIC will work with you to monitor its progress.


Shipping Details

Your estimated shipping time depends on your region, please refer to the following information.

 

European Union & United Kingdom:

 

Standard Shipping (2-4 business days processing time + 6 -10 business days delivery)

 

Priority Shipping (2-4 business day processing time + 5 - 8 business days delivery)

 

United States:

 

Standard Shipping (2-4 business days processing time + 6 - 10 business days delivery)

 

Priority Shipping (2-4 business day processing time + 5 - 8 business days delivery)

 

Canada:

 

Priority Shipping (2-4 business day processing time + 5 - 8 business days delivery)

 

Asia Pacific & Middle East:

 

Standard Shipping (2-4 business days processing time + 6 - 10 business days delivery)

 

Priority Shipping (2-4 business day processing time + 5 - 8 business days delivery)


* Kindly remind: Free shipping when ordering a phone


 

AliExpress Store:https://www.aliexpress.com/store/5599140

Saudi Arabia, Chile, Peru, Kuwait, Ukraine, United Arab Emirates, New Zealand, Mexico, Bahrain, Austria, Belgium, Luxembourg, Czech Republic, Netherlands, Denmark, Poland, Portugal, Finland, Romania, France, Slovakia, Germany, Slovenia, Greece , Spain, Sweden, Ireland, Hungary, Italy, United Kingdom, Canada, United States, Australia, Singapore, Israel, Indonesia, Philippines, Malaysia


About Customs For AliExpress Purchases

Import duties, taxes and charges are not included in the item price or shipping fees. Customs tax chargers are the buyer's responsibility. We are not responsible for delays by customs.


 

Couldn’t Find Your Country?

If you could not find your country, then that means that REDMAGIC does not ship to your country yet. We thank you for your support and look forward to the time when we can also ship to you.